At PC Ocean BD, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media pages, or place an order with us.
1. Information We Collect
We may collect the following personal information to fulfill your orders and provide you with better service:
- Name
- Phone number
- Email address
- Shipping address / Location
- Order details and preferences
2. How We Collect Your Information
We collect your information when you:
- Place an order on our website
- Chat with us via Facebook, Instagram, or WhatsApp
- Contact us through forms or direct messages on social media
- Create an account on our website
3. Use of Your Information
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your purchases
- Provide customer support
- Send marketing emails, offers, or updates (with your consent)
- Improve our website, marketing, and user experience through analytics
4. Data Sharing
We do not sell or rent your personal information. However, we may share it with:
- Delivery partners (e.g., Steadfast and others) to ensure your product reaches you
- Third-party tools like Facebook Pixel and Google Analytics for website tracking and performance
5. Marketing Communication
If you opt-in, we may send you promotional messages via email or SMS. You can unsubscribe at any time by following the instructions in the message.
6. Account Security
If you create an account on our website, it is your responsibility to keep your login credentials secure. We recommend using a strong password and keeping it confidential.
7. Cookies & Tracking
We use cookies and tracking tools (e.g., Google Analytics, Facebook Pixel) to:
- Analyze website performance
- Improve your browsing experience
- Show you relevant ads
You can manage cookie preferences in your browser settings.
8. Your Rights
You can:
- Request access to the personal data we hold about you
- Ask us to update or delete your data
- Opt out of marketing communications at any time
9. Contact Us
If you have any questions or concerns about your privacy, please contact us
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.